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Terms & Conditions 2019


***PRICES ARE FOR 7 NIGHTS - SATURDAY TO SATURDAY Unless Stated***


*Prices include gas and electric usage*
No Smoking Allowed


We are sorry but we do not allow pets in our caravan.
 
Due to site rules, we are unable to accept bookings from same sex groups of 3 or more people, or from groups of people who are 21 years of age or under. Please contact us if you are unsure if this applies to your group.
 


Check In Time is 2PM
Departure Time is 10AM



TO MAKE A BOOKING, AND FOR US TO ACCEPT IT:


Pay the £50 re-fundable damage bond within 5 working days. Pay the full balance no later than 6 weeks before your arrival. If your booking is within 35 days, then the full balance is due within 5 working days. If your booking is within 7 days, then the full balance is due immediately after booking has been confirmed Payment via Bank Transfer, PayPal, Postal Order or cheque.
 


CANCELATIONS


WE WILL CANCEL YOUR BOOKING BEFORE ARRIVAL IF: The deposit is not received within 5 working days unless agreement has been made. The full balance is not received no later than 6 weeks before arrival. No refunds will be made.
 


REFUNDS OF MONEY


If you cancel your booking for any reason at any time we will not be able to refund any deposits or any other money paid.
We will not make any refunds on deposits if you fail to pay the full balance on time. Once the final balance has been received, no refund will be made should you wish to cancel your booking. This includes any deposits paid. Please note that we will not transfer your booking to another date in the event of you wishing to cancel your booking.
 


£50 DAMAGES BOND


£50 is required per week this also confirms your booking with us. We will refund the bond after your departure, subject to inspection of the caravan (see below)
The full damages bond will be forfeited by the guests if the following occur, whether it be accidental, willful or through neglect. The caravan is not left in a clean and tidy condition, as found on arrival (SEE BELOW)
There is damage to the caravan or its contents. There are breakages in the caravan. There is evidence of smoking in the caravan. Keys and the barrier card are lost and replacement locks are required. The main hirer will also be responsible for any extra costs incurred by the locksmith.